Services to ensure success

Everything you need to successfully run your own DIY project, or choose from an extensive range of optional services if you want more. Whatever you need, we've got you covered.

Success

Service options

Pick the approach that best suits your project.

DIY Path

Platform only

Perfect for online-savvy researchers who want a DIY approach to run their projects start to finish. Training for setup, moderation and reporting is provided, plus in-app help articles, email, chat and phone support. We even complete a pre-launch check to ensure your study is optimized.

Quick Start

QuickStart

For teams seeking additional setup support, Recollective provides all of the standard Platform Only services, plus help to review and program your activity guide, upload and then invite your participants.

Research Services

Research services

Need more? Our in-house research experts are here to help optimize your study. They not only provide best practice and research design advice but can also project manage and coordinate with our partners to deliver your full research project.

Partner Ecosystem

Partner ecosystem

With a global network exceeding 500+ supplier-side partners who work as an extension of our team, we have you covered from recruiting and incentives to moderation or full-service research.

Additional services

  • Panel setup and integration
  • Technical platform integrations
  • Quarterly community reviews (annual sites)
  • Project management
  • Participant recruiting
  • Study moderation
  • Researcher certification
  • Pre-built activity library

Hear what our clients have to say about us

"The Recollective team has been among the best vendors I have ever worked with in terms of support, contracting and general capability, knowledge and dedication to client satisfaction."

Jennifer A. photo

Jennifer A.

"I thought Michael did an outstanding job on my recent project. Smart, very easy to work with, VERY responsive, etc. I was very happy with him/the work he did – in an age where good vendor partners are hard to find."

Ken photo

Ken

USA

"We are very happy to report that our client is very satisfied with the feedback and insights they received from this community, so we can safely say that this project has been very successful. Thank you and your team for all your help and guidance with this community! It is greatly appreciated."

Mariela photo

Mariela

USA

4.5 / 551 reviews

Ready to get started?