Implementation Specialist

Recollective is a cloud-based software company focused on creating a cutting-edge platform for our customers. Our core product is an online, qualitative market research platform used by organizations worldwide to run online communities, focus groups, and more. The platform combines simplicity with a powerful, intuitive interface enabling our customers to use it as a fully customizable research solution. Recollective provides a great range of support services to our customers ensuring that each interaction is a positive one.

As an Implementation Specialist, you play a key role in the execution of our customer's projects. You will become an expert in the Recollective platform, and your day-to-day will primarily consist of programming and reviewing projects on the platform. Your intimate knowledge of the Recollective platform and your fine attention to detail will ensure each customer is handed a project that is customized to meet their needs and ready for launch.

If you’re up for the challenge and enjoy working in a dynamic, fast-paced environment, we encourage you to take the first step and apply to this position. Throughout the hiring process, you’ll have the opportunity to meet our team and get a better understanding of what the job entails to ensure this is the right step forward in your career path.

Key opportunities

  • Work with customers all around the world from across a range of industries in an innovative, leading-edge technology company
  • Be a part of a collaborative company culture with many avenues for career development
  • Opportunity to have a significant impact on organizational growth and success
  • Extensive health benefits, group savings and retirement plan and many extras such as company-sponsored social outings, employer-provided snacks, coffee and more.

Responsibilities

  • Implement research projects in the Recollective platform on behalf of customers.
  • Review project setup with the utmost attention to detail to ensure quality
  • Collaborate with Implementation Consultants to ensure projects are executed to the highest standard and customized to meet each customers unique needs.
  • Contribute to a growing collection of Recollective platform knowledge and training resources.
  • Take on other special projects that spark your interest.

Qualifications

  • Able to listen actively, ask questions when needed, and take direction with a positive approach
  • Strong attention to detail and the drive to deliver the highest standard of work at every opportunity
  • Strong computer literacy and experience with cloud-based office software such as Google Drive
  • Self-starter that is able to work independently, effectively, and committed to continuous learning

Bonus Experience

  • Fluency in multiple languages.
  • Degree or diploma in a research-related field is considered an asset.
  • Knowledge of HTML, JavaScript and CSS considered an asset.

Job Details

Seniority Level

Entry Level

Industry

  • Computer Software
  • Market Research
  • Information Technology & Services

Employment Type

Full-time

Job Functions

  • Software Implementation
  • Information Technology

Apply now

Qualified applicants are invited to submit a resume with a cover letter outlining how your skills and experience meet the above requirements.

Applications for this position are accepted via LinkedIn.